We Care About Your Suggestions and Concerns
At Lullaboo Nursery and Childcare Centre we believe that complaint resolution is important, and it is incumbent upon us to respond to complaints promptly, accurately and with the utmost courtesy. We will provide our families with accessible means with which to communicate their complaint, and will employ our best efforts to respond and resolve where possible. All complaints and personal information collected, whether written or oral, must be handled in a timely, professional and confidential manner. Our families are entitled to no less.